Water Wise Outdoor Surveys

To conserve water outside your home, the first step is understanding the maintenance needs and upgrade opportunities within your landscaping and home’s irrigation system. During this free outdoor irrigation survey offered to single family and small multi-family sites (under ½-acre) in Santa Clara County, a trained irrigation professional will complete a comprehensive evaluation of your irrigation system.

What to Expect? 

To schedule a survey you'll need your:

• water account number and
   
• a copy/screenshot of your water bill.

During the survey, the surveyor will:

• Evaluate the efficiency of your irrigation system, noting and flagging problems that can be addressed or improved
   
• Make recommendations for repairs, replacements, and upgrades (some of which may qualify for the Landscape Rebate Program)
   
• Send you a detailed written report after the survey is complete
   
• Provide you with a personalized irrigation schedule, if appropriate
   
• Pre-inspect the site for the Landscape Rebate Program, if applicable

Seasonal check-ups on your irrigation system is the best way to ensure it's performing as efficiently as possible. On average, about half of the water used on residential sites goes to landscaping, so having your irrigation system in top shape can help you reduce your water use drastically.

Confirm Eligibility

• San Jose Water Company customers should request a Water Audit by calling (408) 279-7900.
   
• Non-residential or larger multi-family properties, should sign up for our Large Landscape Survey Program.
   
• Surveys are limited to a ½-acre residential landscapes. Single-family residences on larger lots are eligible for a "representative" survey of a portion of their landscaping: the maintenance and upgrade needs in one area of a larger landscape may also be needed elsewhere on the lot. 
   
• Homes that irrigate only with a portable sprinkler or hose attachment are not eligible
   
• Your property must have at least one valve-operated irrigation zone in order to sign up (see photo above).

Need Immediate Assistance? 

The California Water Efficiency Partnership offers these Maintenance and Repair How-To Videos:

• Full Irrigation Systems (including adjusting your controller's schedule and information on pressure regulators)
   
• Sprinkler/Sprayhead Irrigation
   
• Drip Irrigation

How to Schedule?

After confirming your eligibility above, please choose any of these 3 options:

1. Submit an online request form,
    
2. Email [email protected] with "Survey Request" in the subject line, or
    
3. Please call the program hotline at (408) 630-2000. 

Please, have your water account and a copy/screenshot of your water bill ready to complete the sign-up process.